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The ConfirmIt Survey Software Solution

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Future revenue streams and competitive edge depend on businesses ability to under-stand and react to their relations' preferences and attitudes. Confirmit creates powerful solutions to maintain and develop relationships. And increase your return.

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Customers such as Avaya, Egg, Hewlett-Packard, J.P. Morgan Chase & Company, Microsoft, Toyota and UBS Investment Bank benefit from Confirmit by understanding their customers, employees and the market place, through strategic web survey research.

The feature-rich and user-friendly Confirmit software has been proven and adopted by the largest global market research agencies. AC Nielsen, GfK, The NPD Group and Taylor Nelson Sofres all use Confirmit because of the state of the art technology and because Confirmit is the only solution of their high standards.

Customers launch new and innovative Confirmit applications every day. Once you have the software in house there is virtually no limit to what web survey and feedback applications you can create. Return on Relationships is gained from day one.

The reporting of survey results are handled by the powerful Confirmit Reportal™, a report portal application enabling the Confirmit user or the end user to create, view and distribute real-time reports and deliver strong insight.

The beauty is that Confirmit's integrated and automated solution delivers cost savings of 90% compared to traditional methods, reduces staff hours involved in the research processes and gives businesses the ability to increase their Return on Relations.

Providing More Value for Enterprise Research
Confirmit is no ordinary web survey software. With Confirmit customers can create IRM solutions enabling survey research to truly be an integral part of their business. The rationale being that survey insight is as important as insight from other sources.

While many software products can be considered a "black box", Confirmit's openness allow businesses to let Confirmit interact and work together with other information systems such as CRM and HR. Strategic feedback-enabling of important business processes.

The IRM concept is about utilizing the Information businesses already have to increase the value of survey Research and deliver complete insight required for Management to increase their ROR. And because Confirmit interacts with other systems, businesses can reach out to their relations through scheduled, event-driven and ad-hoc survey research.

Traditional survey research is about aggregated data. IRM solutions deliver both aggregated data and feedback on an individual level, allowing the businesses to react directly back to their relations.

Example: An event-driven web survey can automatically be posted to a customer the day of his/her purchase, quality assuring the product delivery. Any dissatisfaction can instantly be reported to the account manager or customer services department, allowing them to follow-up the dissatisfied customers without delays.

 

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